PRIVACY POLICY
PRIVACY POLICY
Last updated: MARCH 2025
Welcome to THEPETSOCIETY, a brand of FALCONTRADING. Protecting your personal data is a top priority for us.
In accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) and the French Data Protection Act (amended by Law No. 2018-493 of June 20, 2018), this policy informs you about how we collect, use, and protect your personal data.
1. WHO IS RESPONSIBLE FOR YOUR DATA?
The data controller is FALCONTRADING, registered under number SIREN 450573712, with its registered office at:
229 rue Saint-Honoré – 75001 PARIS – FRANCE
📧 Data Protection Officer (DPO) contact: contact@thepetsociety.paris
2. PERSONAL DATA WE COLLECT
We collect various data when you browse or make purchases on our website:
• Data provided directly: Name, surname, email address, postal address, phone number, payment details.
• Automatically collected data: IP address, cookies, browsing data, device used.
• Transaction data: Order history, delivery tracking, interactions with customer service.
3. WHY DO WE COLLECT YOUR DATA?
We use your data to:
• Manage your orders and deliveries (performance of the sales contract).
• Secure our website and prevent fraud.
• Send you offers and promotions (with your consent).
• Improve your user experience and personalize our services.
• Comply with our legal and tax obligations.
4. WHO HAS ACCESS TO YOUR DATA?
Your data may be shared with:
• Suppliers and dropshipping partners (for order processing and shipping).
• Payment service providers (e.g., Stripe, PayPal).
• Shipping carriers (e.g., La Poste, DHL).
• Legal authorities if required by law or regulation.
We do not sell or rent your data to third parties.
5. DATA RETENTION PERIOD
We retain your data only for as long as necessary:
• Order data: 5 years (accounting and legal obligations).
• Billing data: 10 years (tax obligations).
• Marketing data: Until you withdraw your consent (unsubscribe at any time).
• Cookies: Up to 13 months after your last visit.
6. YOUR RIGHTS REGARDING YOUR DATA
Under the GDPR, you have the following rights:
• Right of access: View your personal data.
• Right of rectification: Correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Delete your data under legal conditions.
• Right to restriction: Temporarily limit how your data is used.
• Right to data portability: Receive your data in a usable format.
• Right to object: Refuse the use of your data for specific purposes (e.g., marketing).
📩 To exercise your rights: Contact us at contact@thepetsociety.paris, including a copy of your ID for verification.
If you believe your rights have not been respected, you may file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) via www.cnil.fr.
7. DATA SECURITY
We implement technical and organizational measures to protect your data against:
• Unauthorized access
• Loss, alteration, or disclosure
• Payment fraud
All transactions are secured via SSL/TLS encryption and handled by PCI-DSS-compliant providers.
8. COOKIE MANAGEMENT
When visiting our site, cookies are stored on your device to:
• Enhance your user experience (e.g., cart retention)
• Analyze website traffic and performance
• Personalize advertising content
You can manage your preferences through our cookie consent banner or your browser settings.
9. CHANGES TO THIS PRIVACY POLICY
This policy may be updated. The latest version is always available on our website. You will be notified in the event of significant changes.
10. CONTACT
FALCONTRADING / THEPETSOCIETY
229 rue Saint-Honoré
75001 PARIS
📧 contact@thepetsociety.paris
📞 07 69 23 87 99
If you have any questions regarding this policy, feel free to contact us!
